-“From Any point to Every point” Recall Management and Traceability

Managed recall and traceability functionality have joined price and quality as "must have's" for manufacturers in the 21st century.

SupplyTrace all but eliminates the time and labor involved in isolating ALL “event” related inventory and sending e-mail notifications to “involved” customers and suppliers. SupplyTrace also lists all the relevant “on-site” inventory (raw material, WIP, finished goods) and, depending on your ERP/WMS system, can automatically place that inventory on hold.

Since it is primarily a reporting module, it can be safely attached to almost any business / ERP system without impacting existing systems, processes, or investments. ( If your organization does not currently collect the required data, you may want to consider using SupplySync or WCS)

At $5,000 per location*, a SupplyTrace license pays for itself with the first use , even if that first use is a "mock" recall.
*additional support fees may be required to link SupplyTrace to existing systems

For additional information or a complimentary review of your existing systems please contact davemiller@operationstech.com.


Recall campaigns can be organized by a variety of individual or combined factors including items, lots, sub-lots, customers, shipping facility, etc

Recalls often expand from one item and/or lot to other items and/or lots that shared ingredients or processes. The Recall and Traceability module makes handling the expansion easy by providing the option of including those shared ingredients/lots as well as subsequent finished goods products/lots.

Recall customer notification can be approached via the automatically generated email lists or via automatically generated phone lists.

Often some of the suspected products/lots and/or the ingredients products/lots are still in-house or otherwise under the enterprise control. The Recall and Traceability module quickly identifies that inventory and , depending on the system configuration, will place the impacted inventory on hold or produce a list of the inventory so that it may be manually placed on hold.


To find out more, scroll down or visit the related links :


FDA 306 Checklist

Supply Chain Visibility


Recall Screens

The following example represents a typical recall process



recall 1

Begin by deciding on the recall scope and criteria

Recalls may be based on a number of individual criteria or a combination of criteria.

For this example we have selected the internal lot number of a specific owner (owner is synonymous with a business line in this case) (1).

The lot number and owner can be typed in directly or selected from the drop down box to the right of the field.


recall 2


We are given the option of recalling just the selected lot, or all lots that share common ingredients with the indicted lot.

For this example we have selected the latter.


recall 4

Two reports are returned.

The first report indicates all the matching lots that have been shipped.

Since we elected on the previous screen to include lots that shared ingredient lots with our suspect one , the system found and reported those lots as well.

The report indicates who was shipped how much of which lots on which dates. It also lists contact information.


recall letter

In order to expedite the contact , there is an option to create and send an e-mail to all potentially affected customers.

The e-mail format can be edited in a variety of ways, and tailored for individual receivers.

(note : the text in the " < >"s are field names which may be used to customize messages



recall 3

The suspected material still remaining under enterprise control is listed in a separate report




recall 5

Depending on installed modules and configuration options, the "Hold Lots" option may appear.

Pressing that button will automatically change the lot status of suspected ingredient to "Hold" status.

If the configuration does not support this option, the previous report provides all needed data to perform this task manually.



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